https://www.christinagalvez.work/home daily 1.0 2026-03-19 https://www.christinagalvez.work/contact daily 0.75 2023-05-23 https://www.christinagalvez.work/work daily 0.75 2026-03-19 https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/943706bd-d4aa-442a-9ff2-ca3ff068ac30/20231130_124337669_iOS.jpg https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/e0f6b890-c1ea-4510-9655-9f8c52bd45e6/4BE1381B-A586-408E-89C1-49DCA039E58E.jpg https://www.christinagalvez.work/work/nxt-trends-and-research monthly 0.5 2021-07-18 https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1626636218171-NQ9EMHK83APOWXJ6SZAX/greg-rakozy-oMpAz-DN-9I-unsplash.jpg Work - NXT Trends and Research (2016–2018, 2021) Photo by Greg Rakozy on Unsplash https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1626635654213-NV7WBH77PA0SIBPN5CH6/Screen+Shot+2021-07-18+at+2.04.36+PM.png Work - NXT Trends and Research (2016–2018, 2021) Internal NXT trends library https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1626636086088-31WRSTPIPJX2AED81E6J/Screen+Shot+2021-07-18+at+3.21.03+PM.png Work - NXT Trends and Research (2016–2018, 2021) Trends workshop with client to understand the future of financial guidance and planning https://www.christinagalvez.work/work/research-artifacts monthly 0.5 2023-05-23 https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/c4389857-eec1-4c1c-9d49-9f523437755a/Screenshot+2023-05-23+at+1.48.27+PM.png https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/cf3f180f-2196-4ccd-8a97-bfc68574e548/Screenshot+2023-05-23+at+1.55.57+PM.png https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/232c17df-ff9e-4238-9be7-63a2fd0010c0/Food_Service_Blueprint.png https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/42fdd359-c9bc-4b5a-a990-bf562f92c59f/Screenshot+2023-06-05+at+11.00.53+PM.png https://www.christinagalvez.work/work/virtualprimarycare monthly 0.5 2022-03-21 https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1612118566556-28UBNVBMXSJY5Z3DEIMA/01_FRANT+DOOR.png Work - Principles of Virtual-First Primary Care (2020) Envisioning the front door of virtual first care https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625536077260-EJHSY7K54KQQTPPB392C/Screen+Shot+2021-07-05+at+9.31.02+PM.png Work - Principles of Virtual-First Primary Care (2020) Research plan for screener and recruiting for testing interviews. https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625536421818-TJEV99JVMFSTVH2PU3EB/Screen+Shot+2021-01-31+at+2.42.21+PM.png Work - Principles of Virtual-First Primary Care (2020) Framing hypothesis for testing: what do members need to see and believe to build rapport and trust in a care system? https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625536153143-TQZ7PJ3N4YSVIQJYH33I/Screen+Shot+2021-01-31+at+2.14.07+PM.png Work - Principles of Virtual-First Primary Care (2020) - Make it stand out Opportunity to smooth the curve of delayed care: seeing a doctor is often the last line of defense. https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625536290445-W7NGTT673N5S3TR3GK40/Screen+Shot+2021-01-31+at+2.14.15+PM.png Work - Principles of Virtual-First Primary Care (2020) - Make it stand out Members choose care paths based on urgency and familiarity. https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625536622872-VGAVKJ68NF71G2FJXG1V/UHC_4x8+MemberJourney.png Work - Principles of Virtual-First Primary Care (2020) - Make it stand out Excerpt from Member Ideal Journey https://www.christinagalvez.work/work/prescribingtools monthly 0.5 2021-07-06 https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1612143336964-4TIOM41O3IZYWLYQ48YP/Screen+Shot+2021-01-19+at+9.41.01+AM.png Work - Smarter Prescribing Tools (2021) The ideal experience for peritoneal dialysis clinicians (blurred for confidentiality) https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625514776189-F8S8818ZI1AB4032FH54/Screen+Shot+2021-02-22+at+10.07.41+AM.png Work - Smarter Prescribing Tools (2021) Research as Generative to Evaluative Prototyping https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625514798317-D61VO4YKGH3TPEG8U4JB/Screen+Shot+2021-02-22+at+9.59.54+AM.png Work - Smarter Prescribing Tools (2021) - Make it stand out Moderated interviews with designed stimuli to elicit feedback and insights https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625514275417-UHF8P48E2FUOQ3DY4F13/Screen+Shot+2021-02-22+at+9.47.28+AM.png Work - Smarter Prescribing Tools (2021) Client analysis workshop to prioritize and focus product ideation and refining. https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625515122903-UB0HUKLTJXQ1WV0V26V3/Screen+Shot+2021-02-22+at+9.50.40+AM.png Work - Smarter Prescribing Tools (2021) https://www.christinagalvez.work/work/lifetolifeinsurance monthly 0.5 2022-03-21 https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1612145704004-6HK8N8S2DBIKG23CFQNI/Picture_NWM1.png Work - Giving Life to the Annual Policy Statement (2018) In-context research with life insurance policy holders https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1612145740363-EPLQLSD59TIPA26XHC73/Picture_NWM2.png Work - Giving Life to the Annual Policy Statement (2018) In-home interviews with supporting stimuli https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1612145781158-8RIO54EN0LTPTKJAN50G/Picture_NWM3.png Work - Giving Life to the Annual Policy Statement (2018) Client ideation and work sessions at headquarters https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1612145837485-JJ9ZZEY6PEFGUD8MQOBR/Picture_NWM4.png Work - Giving Life to the Annual Policy Statement (2018) Resonance testing stimulus with policy holders https://www.christinagalvez.work/work/musiclearners monthly 0.5 2022-03-21 https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1614011659537-FG5V3CDUOMBB65ODU3DA/Screen+Shot+2021-02-22+at+11.30.40+AM.png Work - Enabling Hybrid Music Learners (2018) Prioritization of concepts from research: prioritization driven by customer desirability, client feasibility, and product landscape viability. https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625622850339-ZTFZKEG8DN4UN4VV3JE8/Picture_BSE3.png Work - Enabling Hybrid Music Learners (2018) - Make it stand out Envisioned experience with tested concepts https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1612148231762-CLBQ5KLH3LJ084C9HK2J/Picture_BSE2.png Work - Enabling Hybrid Music Learners (2018) In-home research with music learners and teachers https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1614011850966-H42P40EF9HGUOGOY48SM/Screen%2BShot%2B2021-02-22%2Bat%2B11.36.23%2BAM.jpg Work - Enabling Hybrid Music Learners (2018) Archetypes informed by research https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1612148335844-9Q4FJ39IX5ZGTWWL84Q1/Picture_BSE3.jpg Work - Enabling Hybrid Music Learners (2018) Depiction of the ideal music learning experience https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625655690334-LDN83J6HUBECN44U53J2/site_envisionings-06.jpg Work - Enabling Hybrid Music Learners (2018) To prevent music learners from quitting, help them grow and progress by building skill and in turn, motivation. https://www.christinagalvez.work/work/advisorinvestorrelationship monthly 0.5 2022-03-21 https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1614018287863-PRX2R11G5SYIDJA71P3G/IMG_2461.jpg Work - Supporting the Advisor and Investor Relationship (2018) Steering and analysis workshop at client headquarters https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1614017566421-0USMTN84RX8UFMLJUCXK/IMG_2684.jpg Work - Supporting the Advisor and Investor Relationship (2018) Interviews with advisors and investors across United States. https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1614017624064-KWYYBPQDJQTH14PQ9VXD/IMG_20160105_160321.jpg Work - Supporting the Advisor and Investor Relationship (2018) Design process immersion and worksessions with client https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1614018044220-1X197Y32JPWGC55LGXQG/Screen+Shot+2021-02-22+at+1.17.43+PM.png Work - Supporting the Advisor and Investor Relationship (2018) Recommendations to establish advisor trust, grow advisor business https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1614018352405-N54G345VCE5CR88EFB57/site_envisionings-02.jpg Work - Supporting the Advisor and Investor Relationship (2018) Our project process was a new (but known) approach for our client to practice. https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1614018427125-4FJ2EDINVBBRM5MD3D87/site_envisionings-01.jpg Work - Supporting the Advisor and Investor Relationship (2018) Our client came with an initial hypothesis driven by loyalty as measured by NPS. https://www.christinagalvez.work/work/camperfamilyneeds monthly 0.5 2022-03-21 https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1614186724902-553G6TTG35FGYYU0E3KC/Screen+Shot+2021-02-24+at+11.59.17+AM.png Work - Understanding Camper's and Their Family's Needs (2017) https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625656333551-TYGOXZIEMB2VZR5AZUG9/Screen+Shot+2021-02-24+at+12.01.04+PM.png Work - Understanding Camper's and Their Family's Needs (2017) - Make it stand out Persona generation: through research conducted in both Asia and the United States, we developed personas for this programs online and campus-based gifted curricula. https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1614187848191-2K9XR4LT6FYY0YEUP5WY/Screen%2BShot%2B2021-02-24%2Bat%2B12.20.42%2BPM.jpg Work - Understanding Camper's and Their Family's Needs (2017) In-home research with students, their parent, and client https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1614188492552-6Z2UG661090GSYX57HLZ/Screen+Shot+2021-02-24+at+12.35.14+PM.png Work - Understanding Camper's and Their Family's Needs (2017) Two mindsets that our client needs to consider in capturing and growing a more diverse pool of applicants https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625656176709-LRAETIUYHSJG7F572GE6/Screen+Shot+2021-02-24+at+11.59.10+AM.png Work - Understanding Camper's and Their Family's Needs (2017) - Make it stand out What we learned campers (and often their parents) are looking for from out of school programs https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625656003140-E66KWLZ3R6T3I0XKFOI8/Screen+Shot+2021-02-24+at+12.00.41+PM.png Work - Understanding Camper's and Their Family's Needs (2017) https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625656055709-ZTI6SS2I64PUEYSX8JH4/Screen+Shot+2021-02-24+at+12.00.50+PM.png Work - Understanding Camper's and Their Family's Needs (2017) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625656102275-S9U56ZV0LWVYQBHPGPSK/Screen+Shot+2021-02-24+at+12.00.56+PM.png Work - Understanding Camper's and Their Family's Needs (2017) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.christinagalvez.work/work/advancedtherapies monthly 0.5 2022-03-21 https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625537717780-OFSRFEBBE16GPCMTEICS/site_envisionings-03.jpg Work - Advancing Processes for Advanced Therapies (2020) https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625537753823-7E5KXYHD5BEKQFZUJE7E/Picture_ABC3.png Work - Advancing Processes for Advanced Therapies (2020) - Make it stand out Process of opportunity mapping informed by internal and external to business research. https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1626396960890-W367349HWWP26BQHGFQS/Picture_ABC1.jpg Work - Advancing Processes for Advanced Therapies (2020) Interviews, workshops with 30+ stakeholders across 12+ business units and multiple global regions. https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1626397861561-GW48RIKQEJLSY3MFC74T/Screen+Shot+2021-07-15+at+9.09.25+PM.png Work - Advancing Processes for Advanced Therapies (2020) - Make it stand out Research included the planning, design, conducting, and analysis of 20 therapy manufacturers and 30 providers. https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1626398068544-YE3TERSLE2PKJU8U3C1U/Picture_ABC2.png Work - Advancing Processes for Advanced Therapies (2020) - Make it stand out Qualtrics and Zoom were used to conduct remote interviews with stimuli and prototypes. https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625537221509-L8EPDOJ9OSHJ6DII68K4/20200220_155401.jpg Work - Advancing Processes for Advanced Therapies (2020) - Make it stand out Mapping the future with core and extended client team. https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1626400211001-1E8Y4928S19YE7RQDNMK/Screen+Shot+2021-07-15+at+8.55.13+PM.png Work - Advancing Processes for Advanced Therapies (2020) - Make it stand out Analysis towards insights: mess before clarity https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1627862452186-E7NUYR350UVX9EFXZEJZ/Screen%2BShot%2B2021-07-21%2Bat%2B10.48.37%2BPM.jpg Work - Advancing Processes for Advanced Therapies (2020) - Make it stand out A low-fidelity Outlook newsletter proved an effective tool for organizational engagement https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625538056373-BVNVNHS8818BCBUPIG6M/site_envisionings-04.jpg Work - Advancing Processes for Advanced Therapies (2020) Final recommendation for business: innovate and lead to become the CT/GT distributor https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1626398414163-WXKTTYF0TCN23585LYAZ/Picture_ABC4.jpg Work - Advancing Processes for Advanced Therapies (2020) - Make it stand out Research and its insights informed the development of a lighthouse vision and the roadmap to get there https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625538178766-RXBOR9YAWHHKASIS57VV/Screen+Shot+2021-07-05+at+2.58.28+PM.png Work - Advancing Processes for Advanced Therapies (2020) https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625538255666-1XLSZAH5QRZ2F0KCL8E9/Screen+Shot+2021-07-05+at+2.58.59+PM.png Work - Advancing Processes for Advanced Therapies (2020) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625538290712-N57T5TQVEJ64BLZSMYGA/Screen+Shot+2021-07-05+at+2.58.45+PM.png Work - Advancing Processes for Advanced Therapies (2020) - Make it stand out Insights and recommendations incorporated into business website. https://www.christinagalvez.work/work/lastmile monthly 0.5 2023-04-25 https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/dce15109-754e-4494-bd3e-ca8e03efcf33/842AA388-FFD4-4243-8FF6-6DA5FA2B55A3.jpeg Work - Last Mile Parcel Delivery (2022) https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1a69dacb-a6df-467d-a0b6-10fe8a40ea75/A0210238-36C7-4885-A0D4-1AA52859CCD2.jpeg Work - Last Mile Parcel Delivery (2022) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/c1c33c88-503a-4e5a-8380-62f8e0cc4f96/D02DE373-8F1A-4035-9042-100DA4EFA32B.jpeg Work - Last Mile Parcel Delivery (2022) Features for design team and product owners to prioritize for caregiver app. https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/2e2e411a-4968-4b19-b972-3fcc21ccb067/965B6798-9E07-48B4-BFC8-546385FAF626.jpeg Work - Last Mile Parcel Delivery (2022) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/2d44654a-cf1d-4925-8b58-76fe1bdba7d6/CB115BCE-CF98-4198-9040-C6E072B774FC.jpeg Work - Last Mile Parcel Delivery (2022) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/2264381a-9fa9-4988-8c33-9c0697ac8fbe/96DAD279-7DE8-4634-9830-050B3A91CA27.jpeg Work - Last Mile Parcel Delivery (2022) https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/91099011-3f42-4854-ab8d-c4463fe77024/29DB02D2-2DE4-4178-A10B-630468FB63BA.jpeg Work - Last Mile Parcel Delivery (2022) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.christinagalvez.work/work/onthegosnacking monthly 0.5 2022-03-21 https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625655047495-69773RCKL8U9VI338OTP/Screen+Shot+2021-07-07+at+6.46.52+AM.png Work - Product Principles for On-the-Go Snackers (2019) In-context research with customers included shop-alongs, moderated in-home interviews. We also conducted a one-week diary study before interviews. https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625655163309-W7JHP70TWKN1LTWWJZCD/Picture_KLG1.png Work - Product Principles for On-the-Go Snackers (2019) In-context interview or shop-alongs where we interviewed snackers while they shopped. https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625655546611-X9NMEDW5FCJM2WS9FV0P/Screen+Shot+2021-07-07+at+6.46.36+AM.png Work - Product Principles for On-the-Go Snackers (2019) - Make it stand out In-home moderated interviews with designed stimuli and kitchen, pantry tours. https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625655319798-43LEL1T7HQ9X98VJLUVI/Screen+Shot+2021-07-07+at+6.47.26+AM.png Work - Product Principles for On-the-Go Snackers (2019) Debriefs captured field research https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625655476763-SVL70X1TONX9Q46NWDC4/Picture_KLG3.png Work - Product Principles for On-the-Go Snackers (2019) Mapping product opportunity https://www.christinagalvez.work/work/setpropsinteriors monthly 0.5 2023-05-23 https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/f8244393-735f-4baf-9614-af641161b1b3/9CD7C239-69EE-4BA0-ADF5-49BD5A422CDC.jpeg Work - Set, Props, and Interior Work (2009–2014) https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/11c92906-ffdc-418e-ab35-c62e8dce58f9/E8B7567D-E455-41C7-9972-DD00DB9A1DE2.jpeg Work - Set, Props, and Interior Work (2009–2014) https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/24a0ecbb-5789-459e-989a-85edd5954382/B2C928F0-FA82-454C-A60F-D371292A6083.png Work - Set, Props, and Interior Work (2009–2014) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/0b121500-3c1a-40cf-a759-796e1d4bc39c/62210230-D9A9-43DD-8AF2-F26EFD912904.jpeg Work - Set, Props, and Interior Work (2009–2014) https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/04813175-398d-45d2-b164-c58903791a82/D2200640-C588-462E-A5C2-5E9F8431C3CB.jpg Work - Set, Props, and Interior Work (2009–2014) https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/58a4e804-b554-446f-81fe-ba7804de89ab/9473722A-C8F6-446E-8BC6-F42997F3CEE7.jpeg Work - Set, Props, and Interior Work (2009–2014) https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/b24c66b1-6876-4467-bbe7-fd9ededd747f/4EDBA583-9B39-41D8-A10A-CBDB5B81491B.jpeg Work - Set, Props, and Interior Work (2009–2014) https://www.christinagalvez.work/work/caregivers monthly 0.5 2023-04-25 https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625619896502-WMNQFERLB78FKE9CQC1J/Screen+Shot+2021-07-06+at+8.54.45+PM.png Work - Caring for Caregivers (2021) The project goal focused on how to inform design sprints while validating prior research. https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625619985190-G8130KII95CILCAMZM0B/Screen+Shot+2021-07-06+at+8.55.14+PM.png Work - Caring for Caregivers (2021) - Make it stand out Initial hypothesis / prototype and its features tested with caregivers https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625621241976-NMURF4DF4PF63OGT8H2T/Screen+Shot+2021-07-06+at+8.54.05+PM.png Work - Caring for Caregivers (2021) Research approach: two different research streams work in concert with one another and in parallel. https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625621483500-ZR46JEM17XK90UNB7G5H/Screen+Shot+2021-07-06+at+8.52.52+PM.png Work - Caring for Caregivers (2021) - Make it stand out Resonance testing stimulus for remote interviews https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625621618837-W5WDGOAXWL1LDJ6WTTOS/Screen+Shot+2021-07-06+at+8.50.09+PM.png Work - Caring for Caregivers (2021) - Make it stand out Resonance testing analysis and synthesis of emerging themes https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625621703859-X5APZY7LMTZDU34JN0BU/Screen+Shot+2021-07-06+at+8.53.56+PM.png Work - Caring for Caregivers (2021) Features for design team and product owners to prioritize for caregiver app. https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625621903916-ZLFKH1SIVKEF909Q6E13/Screen+Shot+2021-07-06+at+9.37.55+PM.png Work - Caring for Caregivers (2021) - Make it stand out Design Playbook to inform and direct design and product teams https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625622485137-YZ4TFGZ88Q7SBWLEFMZ9/Screen+Shot+2021-07-06+at+8.49.42+PM.png Work - Caring for Caregivers (2021) Journey map for multiple caregiver user cases https://images.squarespace-cdn.com/content/v1/6016dcf8d5e6a55235d71c61/1625622524947-UP83WLJAIR2079QO15IV/Screen+Shot+2021-07-06+at+8.57.16+PM.png Work - Caring for Caregivers (2021) - Make it stand out Pre-release screens with incorporated research