Current Work
I’m currently the Lead Researcher for Videojet’s first Product Experience Team. I define what quality research looks like within a matrixed, product-led company new to UX. As Videojet’s first dedicated researcher, I have shaped how research and insight processes fit into product development to drive confident, informed, strategic decision-making.
Due to the product development cycle at Videojet and confidentiality, I’m happy to discuss my current work in detail over a chat.
Past Work
Meta Facebook, Creators (2022 - 2023)
I led research for Facebook Creator flows across app, mobile and desktop web, and low-connectivity user experiences. As an IC5, I helped improve research access through collaboration and the setup of office hours, a “how to partner with a UX Researcher" training and facilitated workshops (roadmapping, retrospectives, design thinking) that enhanced team alignment and drove product execution.
For more detail on my work on Facebook Professional Mode including Professional Dashboard and Insights, reach out for a chat.
Last Mile Parcel Delivery (2022)
Caring for Caregivers (2021)
Smarter Prescribing Tools (2021)
Principles of Virtual-First Primary Care (2020)
Advancing Processes for Advanced Therapies (2020)
Research Artifacts
NXT Trends and Research (2016–2018, 2021)
Enabling Hybrid Music Learners (2018)
Product Principles for On-the-Go Snackers (2019)
Giving Life to the Annual Policy Statement (2018)
Understanding Camper's and Their Family's Needs (2017)
Supporting the Advisor and Investor Relationship (2018)
